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Terms, Conditions + Shipping

Terms, Conditions + Shipping


All items are made to order, and unless noted as "ready to ship", processing time will be up to two weeks per order.  If you need any item sooner, please contact us before an order is placed and we'll do our best to work within your timeline!


6.5% MA State Sales Tax collected on all Massachusetts State order. 


All items are handmade, and slight variations due to the imperfect nature of this process should be expected.

We hope that you are happy with any item that you purchase from our shop, but if you find yourself disappointed for any reason, we'll be happy to work with you to either correct any problems or, if you prefer, to issue a full refund.  Pieces that have not been personalized can be returned within 7 days of delivery. You must contact us first, and return the item in brand new, unworn condition.  Once we have received the item, a full refund will be issued.  Please note that shipping is non refundable.


Please note that all international orders are subject to import taxes, customs duties and fees levied by the destination country. Customs clearance procedures may cause delays in delivery. Shipment windows on international order are not guaranteed by USPS, and therefor can't be guaranteed by Chalk Concrete.  Delays and charges related to customs are not the responsibility of Chalk Concrete.